SHIPPING
We know you want your jewelry as soon as possible, so we try to pack orders the day they come in! Orders made after 12pm or on weekends/holidays will be shipped out the next business day.
An email with tracking info will be sent out by USPS when your package has shipped.
If you purchased Shipping Protection with your order and your package was damaged, lost, or stolen, you can submit a claim to resolve the issue.
Here are our shipping options:
First Class Shipping
2-4 business days
Free for orders over $150
Price varies depending on delivery address
Holidays may cause shipping to be delayed
Priority Shipping
1-2 business days
Price varies depending on delivery address
Holidays may cause shipping to be delayed
Shipping
International
ALCO currently ships to the US, Canada & Australia. We look forward to expanding to more countries as we grow!
Lost/Stolen Packages:
If your tracking shows your order has been delivered, but you can’t find your package we will try to do our best to help!
We ask that you first look around your home or apartment complex and ask family, roommates, neighbors, and building management if they have seen your package.
If you are unable to find the package, please contact the United States Postal Service. If the package can not be found we are unable to refund the shipping fees nor the order.