SHIPPING
We know you’re excited to receive your ALCO pieces, and we’re just as excited to get them to you. Our team does their best to ship orders within 2 business days of receiving them. Please note that during busy times, fulfillment and delivery may take longer than usual.
You'll receive an email with tracking information once your order has shipped.
If you purchased Shipping Protection with your order and your package was damaged, lost, or stolen, you can submit a claim to resolve the issue.
Here are our shipping options:
Standard Shipping
3-4 business days (after fulfillment)
Free for orders over $150
Price varies depending on delivery address
Holidays may cause shipping to be delayed
Express Shipping
2 business days (after fulfillment)
Price varies depending on delivery address
Holidays may cause shipping to be delayed
Overnight Shipping
1 business day (after fulfillment)
Price varies depending on delivery address
Holidays may cause shipping to be delayed
International Shipping
ALCO currently ships to the US, Canada & Australia. We look forward to expanding to more countries as we grow!
Lost/Stolen Packages:
If your tracking shows your order has been delivered, but you can’t find your package we will try to do our best to help!
We ask that you first look around your home or apartment complex and ask family, roommates, neighbors, and building management if they have seen your package.
If you are unable to find the package, please contact the United States Postal Service. If the package can not be found we are unable to refund the shipping fees nor the order.